Shipping policy

How does the delivery process work?

• Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
• After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
• Our delivery partners then bring the package to you at the earliest possiblity. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We are committed to sustainability in our packaging while ensuring the safety of the orders dispatched. Our Glowkey cardboard outer box is eco friendly. Where feasible, we use paper-fillers instead of bubble wrap, and this is a process of continuous improvement for us. We are committed to further substantially reducing plastic in our packaging and are constantly innovating new solutions given the nature of our category.

What is the range of locations to which Glowkey ships their products?

Glowkey does not ship internationally currently.

What is the estimated delivery time?

We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays)

• Order once accepted will be delivered usually within 5 to 7 working days. Delivery times are affected by product availability, customers' geographic location, shipping destination & courier partner's delivery time to location.

Are there any shipping charges applicable on my order?

There are no shipping charges for the orders equal and above the billing value of INR 999. However, if your order is less than INR 999, there will be a shipping charge of INR 80.